SALES TEAM TRAINING

SALES TEAM TRAINING

Sales Team Training

Program

We built Prime Dumpster a 5-module, 66-lesson training path in Zoho Learning that takes new and developing reps from product knowledge to confident calls, accurate quotes, and closed deals.

Sales Team Training

Prime Dumpster sales training lesson featuring the Phone Mastery & Customer Psychology video
Prime Dumpster sales training lesson featuring the Phone Mastery & Customer Psychology video

Program

Zoho Learning

5 Modules

Sales

Zoho Learning

We built Prime Dumpster a 5-module, 66-lesson training path in Zoho Learning that takes new and developing reps from product knowledge to confident calls, accurate quotes, and closed deals.

5 Modules

Sales

CLIENT

Prime Dumpster

INDUSTRY

Waste management & equipment rental

PLATFORM

Zoho Learning

SCOPE

5 modules · 66 lessons · video lessons · quizzes · final exam · job aids

AUDIENCE

CLIENT

New and developing sales reps

Prime Dumpster

INDUSTRY

Waste management & equipment rental

PLATFORM

Zoho Learning

SCOPE

5 modules · 66 lessons · video lessons · quizzes · final exam · job aids

AUDIENCE

New and developing sales reps

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The Challenge

Prime Dumpster's reps needed to know dozens of products, quote accurately, handle haulers, and win over callers in the first few seconds. That knowledge lived with experienced team members, so every new hire took time to get up to speed.

The Challenge

Prime Dumpster's reps needed to know dozens of products, quote accurately, handle haulers, and win over callers in the first few seconds. That knowledge lived with experienced team members, so every new hire took time to get up to speed.

What We Delivered

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5 modules: products, phone skills, quoting, hauler communication, and closing

66 short lessons, including branded video lessons for every module

66 short lessons, including branded video lessons for every module

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A quiz after each module and a 50-question final exam

Ongoing support as the program grows

What We Delivered

A 5-module curriculum covering products, phone skills, quoting, hauler communication, and closing

Quick-reference job aids, such as a discounts and fee waiver cheat sheet

A Zoho Learning course with progress tracking, set up alongside the team’s Zoho tools

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A quiz after each module and a 50-question final exam

Quick-reference job aids, such as a discounts and fee waiver cheat sheet

A Zoho Learning course with progress tracking, set up alongside the team’s Zoho tools

Ongoing support as the program grows

Minimalist graphic logo featuring a dark red circle with a beige capital letter 'I' in the center.

STRATEGY

OUR PROCESS

How We Built It

Minimalist graphic logo featuring a dark red circle with a beige capital letter 'I' in the center.
Minimalist graphic logo featuring a dark red circle with a beige capital letter 'I' in the center.

Mapped the rep’s job from first call to closed deal into 5 modules.

How We Built It

A circular logo with a dark background, featuring the number 22 in gold with a stylized design on a maroon background.
Step 2
Step 2

Wrote 66 lessons, module quizzes, and a final exam with a clear pass mark.

Step 3
Step 3

DESIGN

Mapped the rep’s job from first call to closed deal into 5 modules.

STRATEGY

Minimalist graphic logo featuring a dark red circle with a beige capital letter 'I' in the center.

Set up the course in Zoho Learning with modules, quizzes, and progress tracking.

BUILD

STRATEGY

Step 4
Step 4

DESIGN

MEDIA

Produced branded video lessons and designed the job aids in Prime’s brand.

Close-up of a wine bottle label with a dark maroon background and gold cursive letter 'Q' in the center.
Step 5
Step 5

Tested the full rep journey and stayed on for ongoing support.

Mapped the rep’s job from first call to closed deal into 5 modules.

Tested the full rep journey and stayed on for ongoing support.

Wrote 66 lessons, module quizzes, and a final exam with a clear pass mark.

LAUNCH

BUILD

Set up the course in Zoho Learning with modules, quizzes, and progress tracking.

MEDIA

Produced branded video lessons and designed the job aids in Prime’s brand.

LAUNCH

Black circle with a maroon background and the number 4 in beige.
Close-up of a maroon circle with a beige number 5 in the center.
Prime Dumpster sales training course outline mapping each module to its topics and supplemental materials
Prime Dumpster sales training course outline mapping each module to its topics and supplemental materials

Inside the Project

BEHIND THE BUILD

Inside the Project

Course content is blurred to protect our client’s intellectual property.

Five modules that follow a rep’s day, from first call to closed deal.

Final exam screen from the Prime Dumpster sales training: 50 multiple-choice questions, 40 to pass, unlimited attempts

Five modules that follow a rep’s day, from first call to closed deal.

Video lesson thumbnail for Phone Mastery & Customer Psychology from the Prime Dumpster sales training

A 50-question final exam confirms each rep is ready for the phones.

Video lessons sit inside the Zoho tools the team already uses.

Module 1 cover, Main Products, from the Prime Dumpster sales training course
Prime Dumpster sales training lesson featuring the Phone Mastery & Customer Psychology video

Every module opens with a branded title slide.

Final exam screen from the Prime Dumpster sales training: 50 multiple-choice questions, 40 to pass, unlimited attempts

Video lessons sit inside the Zoho tools the team already uses.

Discounts and fee waiver cheat sheet, a quick-reference job aid for Prime Dumpster’s sales team
Discounts and fee waiver cheat sheet, a quick-reference job aid for Prime Dumpster’s sales team

A 50-question final exam confirms each rep is ready for the phones.

Module 1 cover, Main Products, from the Prime Dumpster sales training course

Quick-reference cheat sheets reps can keep open during calls.

Quick-reference cheat sheets reps can keep open during calls.

Every module opens with a branded title slide.

WHAT THE CLIENT SAID

“Concept to Course™ delivered a sales training program that our team actually enjoys and uses. The content is practical, the platform is easy to navigate, and the support has been outstanding.”

Garrett T. · Director of Operations, Prime Dumpster

Build Something Like This

This project was Training & eLearning Development for an internal sales team. Programs like this one start with our Course Build package, from $2,500 over 4–8 weeks, with LMS setup and an Ongoing Learning Partnership added on.

Build Something Like This

This project was Training & eLearning Development for an internal sales team. Programs like this one start with our Course Build package, from $2,500 over 4–8 weeks, with LMS setup and an Ongoing Learning Partnership added on.

Ready to Get New Reps Selling Sooner?

We'll turn what your best people know into training every new hire can follow.

Ready to Get New Reps Selling Sooner?

We'll turn what your best people know into training every new hire can follow.