PROFESSIONAL TRAINING ACADEMY

PROFESSIONAL TRAINING ACADEMY

ICE Academy learning platform on a laptop and phone, showing the Mould Remediation course

Trauma & Specialist

Cleaning Academy

We helped ICE Cleaning UK turn years of field expertise into ICE Academy, a Thinkific academy with two professional courses that train cleaners to work safely, compliantly, and with care.

Trauma & Specialist

Cleaning Academy

Thinkific

12 Modules

2 Courses

ICE Academy learning platform on a laptop and phone, showing the Mould Remediation course

Thinkific

We helped ICE Cleaning UK turn years of field expertise into ICE Academy, a Thinkific academy with two professional courses that train cleaners to work safely, compliantly, and with care.

12 Modules

2 Courses

CLIENT

ICE Cleaning UK

INDUSTRY

Trauma & specialist cleaning

PLATFORM

Thinkific

SCOPE

2 courses · 12 modules · video lessons · quizzes · learning assets

AUDIENCE

Trauma and specialist cleaning professionals in the UK

CLIENT

ICE Cleaning UK

INDUSTRY

Trauma & specialist cleaning

PLATFORM

Thinkific

SCOPE

2 courses · 12 modules · video lessons · quizzes · learning assets

AUDIENCE

Trauma and specialist cleaning professionals in the UK

The Challenge

ICE Cleaning UK needed to train new and existing cleaners to the same high standard, in work where mistakes affect safety, compliance, and grieving families. Their expertise lived in the field, not in a training program that could scale.

The Challenge

ICE Cleaning UK needed to train new and existing cleaners to the same high standard, in work where mistakes affect safety, compliance, and grieving families. Their expertise lived in the field, not in a training program that could scale.

What We Delivered

Checkmark icon
Checkmark icon
Checkmark icon
Checkmark icon
Checkmark icon

Two complete courses: Trauma & Crime Scene Cleaning and Mould Remediation

Curriculum and full course content across 12 modules

Checkmark icon
Checkmark icon
Checkmark icon
Checkmark icon
Checkmark icon
Checkmark icon

Video-based lessons with a quiz at the end of each module

Case studies and scenario-based worksheets built on real situations cleaners face

What We Delivered

Quick-reference checklists, guides, and downloadable compliance resources

Curriculum and full course content across 12 modules

Video-based lessons with a quiz at the end of each module

A branded Thinkific academy with course landing pages

Two complete courses: Trauma & Crime Scene Cleaning and Mould Remediation

Case studies and scenario-based worksheets built on real situations cleaners face

Quick-reference checklists, guides, and downloadable compliance resources

Checkmark icon
Checkmark icon
Checkmark icon
Checkmark icon
Checkmark icon
Checkmark icon
Checkmark icon

A branded Thinkific academy with course landing pages

OUR PROCESS

Minimalist graphic logo featuring a dark red circle with a beige capital letter 'I' in the center.

How We Built It

Minimalist graphic logo featuring a dark red circle with a beige capital letter 'I' in the center.

STRATEGY

Mapped two learning paths, from industry fundamentals to business operations.

Step 2

DESIGN

STRATEGY

Mapped two learning paths, from industry fundamentals to business operations.

Mapped two learning paths, from industry fundamentals to business operations.

Step 3

BUILD

Set up ICE Academy on Thinkific with both courses and their landing page

A circular logo with a dark background, featuring the number 22 in gold with a stylized design on a maroon background.
Step 4

MEDIA

Produced video-based lessons and designed every learning asset in ICE’s brand.

Close-up of a wine bottle label with a dark maroon background and gold cursive letter 'Q' in the center.
Black circle with a maroon background and the number 4 in beige.
Close-up of a maroon circle with a beige number 5 in the center.
Step 5

LAUNCH

Tested the learner journey and handed over a ready-to-enroll academy.

How We Built It

OUR PROCESS

DESIGN

Wrote lessons, quizzes, case studies, and practice scenarios for each module.

BUILD

Set up ICE Academy on Thinkific with both courses and their landing pages.

MEDIA

Produced video-based lessons and designed every learning asset in ICE’s brand.

LAUNCH

Tested the learner journey and handed over a ready-to-enroll academy

Course script for Trauma & Crime Scene Cleaning, Module 1: Introduction to Trauma and Crime Scene Cleaning

BEHIND THE BUILD

Inside the Project

Inside the Project

Course content is blurred to protect our client’s intellectual property.

Training outline for the Trauma & Crime Scene Cleaning course, with modules, topics and supplemental materials

Practice scenarios build confident, compassionate client communication.

ICE Academy Module 4 case study slide: Effective Use of External Support Networks

Every module planned with its lessons and matching learning assets.

Every module planned with its lessons and matching learning assets.

Training outline for the Trauma & Crime Scene Cleaning course, with modules, topics and supplemental materials
Course script for Trauma & Crime Scene Cleaning, Module 1: Introduction to Trauma and Crime Scene Cleaning

Inside the Project

Full lesson content written module by module, with clear objectives.

ICE Academy Module 4 case study slide: Effective Use of External Support Networks

Real-world case studies help cleaners prepare for the job’s emotional demands.

ICE Academy Module 4 scenario-based worksheet for practicing client communication

Practice scenarios build confident, compassionate client communication.

ICE Academy Module 5 guide: Marketing & Branding Strategy for Trauma Cleaning Services
ICE Academy Module 5 guide: Marketing & Branding Strategy for Trauma Cleaning Services

Real-world case studies help cleaners prepare for the job’s emotional demands.

Business guides help cleaners grow trusted, compliant services.

Full lesson content written module by module, with clear objectives.

Business guides help cleaners grow trusted, compliant services.

ICE Academy Module 4 case study slide: Effective Use of External Support Networks

Build Something Like This

This project combined Training & eLearning Development with an LMS & Academy Build. Multi-course academies like this one start with our Learning Ecosystem package, from $6,000 over 8–12+ weeks.

Build Something Like This

This project combined Training & eLearning Development with an LMS & Academy Build. Multi-course academies like this one start with our Learning Ecosystem package, from $6,000 over 8–12+ weeks.

Ready to Turn Your Field Expertise Into an Academy?

We'll help you train every team member to the same standard, without pulling your best people off the job.

Ready to Turn Your Field Expertise Into an Academy?

We'll help you train every team member to the same standard, without pulling your best people off the job.